Jennifer Hendricks focuses on delivering the highest levels of service and professionalism to clients of Williams, Jones & Associates at Merrill. As a Wealth Management Client Associate, she addresses a variety of administrative and operational needs, engaging with client priorities and demonstrating her thoroughness and care.

Jennifer approaches her work with enthusiasm, energized by the opportunity to have a meaningful impact on clients’ lives. Her areas of focus include new account openings, banking services, record-keeping and administration, and team communications. She is gratified to make clients’ lives easier, simpler, and less stressful. An avid learner, Jennifer also enjoys deepening her wealth-management knowledge, serving as a go-to resource for diverse client interests.

Jennifer joined Merrill in 2021 after spending 22 years in the hospitality industry—the final 12 years as a General Manager. Her keen commitment to client satisfaction was developed through her background in hospitality. She appreciates the need to see issues to a satisfying conclusion, from start to finish. Jennifer earned her B.S. from Portland State University.

Outside the office, Jennifer serves as the Chapter Advisor for the University of Oregon Chapter of Alpha Chi Omega Sorority.

Jennifer loves spending time with her husband, Tim. In her free time, she enjoys a variety of outdoor activities, reading, and visiting with her family members.

*Banking Services are through Bank of America, N.A.

Caroline Carbo is a Financial Advisor with Williams, Jones & Associates at Merrill. Caroline looks to have a sustained, positive impact on the individuals and families she serves, helping them create a more secure and cohesive financial future. She recognizes that finances are an important aspect of people’s well-being. To that end, she strives to make their lives simpler and less stressful, helping them adopt the habits and mindsets that can help them build wealth, foster long-term security, and derive more meaning and satisfaction from their lives and legacies.

To Caroline, wealth management is about possibilities—helping people do more with their wealth through long-term planning, consistent action, and coordinated follow-through. Her areas of focus include tax-sensitive financial strategies, business planning, cash-flow analysis, higher-education savings, and wealth transfer. Her background in public accounting has heightened her ability to collaborate effectively with clients’ external tax and legal advisors, resulting in steady momentum on shared initiatives. Caroline also looks to support successive generations of client families in their ability to weigh their options, instill sound habits, and begin early on the path toward financial independence.

Caroline joined Merrill in 2021 after working as a Certified Public Accountant (CPA) with a large Montana-based public accounting firm. Her public accounting career included tenures in the Audit Department, where she focused on non-profit and government entities, as well as the Tax Department, where she supported individuals and businesses in their tax-return preparation and tax planning. In her current role at Merrill, Caroline is gratified to assist clients with a broader range of financial needs and capabilities. Originally from Whitefish, Montana, she holds dual degrees—a B.A. in Accounting and a B.A. in Finance—from Carroll College in Helena.

Caroline and her husband, Cole, live in Boise with their much-loved golden retriever, Bo. They enjoy spending time outdoors together, particularly hiking in the mountains. Caroline’s hobbies also include snow skiing and playing tennis.

*Caroline does not provide tax advice in her current role with Merrill. Merrill, its affiliates, and financial advisors do not provide legal, tax, or accounting advice. You should consult your legal and/or tax advisors before making any financial decisions.