The Clients We Serve

We are honored to serve a high achieving clientele. Typically, they have created wealth through a life of discipline and hard work. They tend to be people of character and grit who approach their wealth intentionally, looking to have a meaningful impact on their families, businesses, and communities.

Client referrals constitute the primary source of our new relationships, a fact we find both humbling and inspiring. We believe there’s no better validation of our work. We also appreciate the preciousness of client trust, cementing that bond through our ongoing work ethic and responsiveness. Client success is the metric we value most.

Clients come to us from varied paths. Some are executives, professionals, business owners, or real estate investors. Others are individuals who are contemplating retirement—or are already enjoying that milestone. Still others are multi-generational families, who appreciate the varied life stages inherent in our team and the continued care we can provide their children and grandchildren.

By engaging our group, clients enjoy a refreshing freedom: they get to go live their lives. We manage their financial affairs so they can regain precious free time, focus on their personal and professional passions, and look to the future with confidence.

The Difference We Offer

Clients engage us, we believe, because of some important differences we offer:

• Experience. We measure our tenure in decades, rather than years. Our Advisors—Steve, Ian, Geoffrey, Chris, and Richard—have more than 100 years of collective experience catering to the needs of high-net-worth clients. We’re attuned to the key issues involved in growing, preserving, and passing along wealth, because we’ve guided other clients through similar crossroads. Our tools, technology, research, and platform, we believe, allow us to offer a differentiated approach, one grounded in the strength and solidity of Merrill, delivered with the warmth and personalization that are hallmarks of our team.
  
  
• Scope. We recognize that “wealth” comprises multiple aspects of a client’s financial life, not all of which are quantifiable. Clients look to us to help navigate diverse market conditions, helping them make poised decisions about their portfolio allocations, cash-flow needs, risk tolerance, and timeframes. We also help people tackle other important goals, such as wealth planning, trust and estate planning services, higher education savings, insurance, charitable giving, or home and business financing through Bank of America. If a client has a question or need, we want to be their go-to resource, sounding board, and guide.
  
  
• Depth of Relationships. We get to know clients deeply, forging long-term bonds that demonstrate our commitment to them and their loved ones. Our approach is warm, personalized, and intimately attuned to the unique dynamics of each relationship. It’s not unusual for us to interact with three generations, catering to the distinctive priorities of different life stages, whether that’s planning for retirement, financing a first home, saving for a college education, or developing sound financial habits.

*Any information presented in connection with BofA Global Research is general in nature and is not intended to provide personal investment advice. The information does not take into account the specific investment objectives, financial situation and particular needs of any specific person who may receive it. Investors should understand that statements regarding future prospects may not be realized. BofA Global Research is research produced by BofA Securities, Inc. (“BofAS”) and/or one or more of its affiliates. BofAS is a registered broker-dealer, Member SIPC, and wholly owned subsidiary of Bank of America Corporation. BofA Global Research does and seeks to do business with companies covered in its research reports. As a result, investors should be aware that the firm may have a conflict of interest that could affect the objectivity of this report. Investors should consider this report as only a single factor in making their investment decision.

Service in Action

We believe our service team, led by Rebecca and Christie, is without equal in its dedication and responsiveness. When clients have questions, it’s important to us that their inquiries are resolved quickly and effectively. All the members of our team are empowered to act—not simply to listen. We’re a team of problem solvers, adept in tracking down potential solutions across our organization or beyond the walls of the firm.

Here are a few of the ways that we strive to exceed expectations:

• We appreciate the value of one-on-one communication. We don’t rely on automated phone systems where it is difficult to reach a real person. Clients speak to us when they need us.
  
  
• We stay in touch with evolving client needs. Clients look to us to benchmark their progress toward meaningful goals, refining our approach based on dynamic conditions and life events. We speak and meet with clients often—both formally and informally—so we can continue to provide impactful advice that is attuned to their situations.
  
  
• We provide the depth of a true team, capitalizing on our collective strengths to enhance our collaboration and impact. Clients have the reassurance that they are known and understood by multiple members of CRMB who are knowledgeable about their circumstances and committed to their success.

If you anticipate a significant financial decision in the months ahead, have a nagging question about the direction of your wealth, or are interested in regaining precious free time, please see the red “Contact Us” button or the black “Request Appointment” button at the top of our website. We offer a complimentary consultation and are eager to discuss your situation and the ways in which our capabilities align with your needs.